![an organization that uses batch processing operating system an organization that uses batch processing operating system](https://image.slidesharecdn.com/acct505entirecourse-191011092550/95/acct-505-outlet-remember-educationacct505outletcom-14-638.jpg)
But what about all the promises and all the speculations over the past few decades about the role of the computer in management? While there have been advances in basic information retrieval, processing, and display technologies, my recent study of 56 computerized decision support systems confirms the common wisdom that very few management functions have actually been automated to date and all indications are that most cannot be. What can managers realistically expect from computers other than a pile of reports a foot deep dumped on their desks every other week?Įveryone knows, for instance, that computers are great at listing receivables. Thus, the author suggests that this is the criterion designers and managers should jointly ascribe to in exploiting the capabilities of today’s technologies. And the difference between success and failure is the extent to which managers can use the system to increase their effectiveness within their organizations. In spite of these drawbacks, the author found that a number of the 56 systems he studied are successful.
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Too often, unfortunately, managers have little say in the development of these decision support sysems at the same time, non-managers who do develop them have a limited view of how they can be used. By and large, these systems have been developed from scratch for specific purposes and differ significantly from standard electronic data processing systems. Advances in computer-based information technology in recent years have led to a wide variety of systems that managers are now using to make and implement decisions.